Archive for July 2010

Philips Arena to Deploy Radiant Systems Point-of-Sale Technology Solution

“The Quest solution proved to be the best fit for Philips Arena because of its versatility in the variety of point-of-sale technology outlets located within the venue,” said Scott Kingsfield, president of the retail, sports and entertainment division at Radiant Systems Read the rest of this entry »

Radiant Systems Named a Fast 40 Company by Georgia Trend Magazine

Radiant is honored to be recognized within the state of Georgia for the growth we have experienced,” said John Heyman, chief executive officer at Radiant Systems Read the rest of this entry »

It may seem early but…..Order your cards soon

Order your cards…today as the holidays will be approaching before you know it.

Current Clients

Email us or order through your gift card contact

Take Advantage of New Features Offered in Aloha POS v6.5

Support for token replacement for credit and debit cards when using Radiant Payment Services and RBS WorldPay processor– Post authorization, the processor uses token replacement, and not the full card account number, making the system inherently more secure 

New threshold type for cash tip declaration– You can now require employees to declare their cash tips only, and the Aloha system will automatically declare their non-cash tips.

Display your loyalty program discounts in real-time at the check level - For restaurants using Aloha Loyalty, this eliminates confusion as to what the original item prices were before the system calculated the discount amount.

Allow quick refunds with one button touch– Use a Quick Refund button that copies an original guest check to a new check in ‘refund’ mode. Increase your speed of service by using a single button. No need for you to start a new check and re-enter the same items that you want to refund.

Create interactive clock-in and clock-out messages – Create a message in the form of a question, and solicit a ‘yes’ or ‘no’ from your employees when you can’t meet with them face-to-face. Configure the system to provide a manager alert based on the response.

Display first name for clock-in and server information messages instead of an Employee ID or last name

Split checks and items equally with the touch of one button– Increase speed of service in situations where there are multiple guests at a table who want to split the check equally, but each guest needs a separate check.

Implementation of AES 256-bit encryption for payment card and cardholder data

July Newsletter

The July Newsletter is now available in our expanding Article Section on the website..... Read the rest of this entry »

Contact Shaye for Menulink

Call Shaye at 800-400-1143 for more information on this program.

This award winning Back Office Solution is a Windows-based software package designed to help you devote less time to back office administration and more time to serving customers and training employees.

Restaurant operators need comprehensive tools to manage costs and information in order to make good business decisions in a timely manner. Menulink Labor and Menulink Inventory provide the tools necessary to measure your operations in real time to make smart decisions quickly. MenuLink is an Internet-based back office application that will take you to higher levels of profitability and efficiency by allowing greater control with less work. MenuLink includes inventory and recipe management, purchasing, labor management, cash management and reporting. It is designed to help you reduce operating costs and create competitive advantage.

http://www.becpos.com/softwarepg/aloha_table_service_menulinkinventory.html

June Contest Winner

I’m sure most of you are sitting on pins and needles wondering who is going to be the big winner for our June contest.

First, let me say that it was a close race! June & Chris were within one point of each other! I was also amazed that Scott F had a horse in the race, given that he started half way through the month. Scott L took 8 days off, otherwise he may have been a formidable player in the game.

Ed had the game until I added the big points opportunity for the last week of June. In that one week, only one person kept their call churn under 20% and that got him 40 points per day (20 for being under 20% and 20 for being the lowest churn %). Plus, on three of the five days that person’s in-calls equaled the number of calls they took, which got an additional 50 points for each day, or 150 additional points for a total of 310 points, which put him over the top.

So who won?!?    Jason Olson

Bobbi Jo – Employee of Month July 2010

Congratulations to Bobbi Jo for July 2010 EOM. Read the rest of this entry »