Archive for July 2010
Philips Arena to Deploy Radiant Systems Point-of-Sale Technology Solution
Radiant Systems Named a Fast 40 Company by Georgia Trend Magazine
Take Advantage of New Features Offered in Aloha POS v6.5
Support for token replacement for credit and debit cards when using Radiant Payment Services and RBS WorldPay processor– Post authorization, the processor uses token replacement, and not the full card account number, making the system inherently more secure
New threshold type for cash tip declaration– You can now require employees to declare their cash tips only, and the Aloha system will automatically declare their non-cash tips.
Display your loyalty program discounts in real-time at the check level - For restaurants using Aloha Loyalty, this eliminates confusion as to what the original item prices were before the system calculated the discount amount.
Allow quick refunds with one button touch– Use a Quick Refund button that copies an original guest check to a new check in ‘refund’ mode. Increase your speed of service by using a single button. No need for you to start a new check and re-enter the same items that you want to refund.
Create interactive clock-in and clock-out messages – Create a message in the form of a question, and solicit a ‘yes’ or ‘no’ from your employees when you can’t meet with them face-to-face. Configure the system to provide a manager alert based on the response.
Display first name for clock-in and server information messages instead of an Employee ID or last name
Split checks and items equally with the touch of one button– Increase speed of service in situations where there are multiple guests at a table who want to split the check equally, but each guest needs a separate check.
Implementation of AES 256-bit encryption for payment card and cardholder data
June Contest Winner
I’m sure most of you are sitting on pins and needles wondering who is going to be the big winner for our June contest.
First, let me say that it was a close race! June & Chris were within one point of each other! I was also amazed that Scott F had a horse in the race, given that he started half way through the month. Scott L took 8 days off, otherwise he may have been a formidable player in the game.
Ed had the game until I added the big points opportunity for the last week of June. In that one week, only one person kept their call churn under 20% and that got him 40 points per day (20 for being under 20% and 20 for being the lowest churn %). Plus, on three of the five days that person’s in-calls equaled the number of calls they took, which got an additional 50 points for each day, or 150 additional points for a total of 310 points, which put him over the top.
So who won?!? Jason Olson

