What is Aloha and What can it do…..Here is a general Synopsis of the Aloha Program
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Aloha Operations
Aloha software applications provide you with the tools necessary to efficiently operate a quick service or table service restaurant while tightly integrating all restaurant system functionality. Aloha Operations specifically helps you to:

Provide faster speed-of-service
Increase order accuracy
Improve the guest experience
Maintain effective controls
Enable the highest productivity

Aloha Back Office
Aloha Back Office applications provide you with the tools necessary to effectively control food and labor management, allowing you to:

Enable efficient analysis
Improve visibility of issues
Reduce food and labor costs
Integrate to corporate systems

Aloha Management
With Aloha Management applications, you can better support site systems and:

Resolve support cases faster
Reduce support costs
Reduce compliance risks
Controls settings across all sites

Aloha Marketing
Grow revenue with Aloha Marketing applications that allow you to:

Stimulate repeat business
Gather customer intelligence
Engage customers online

Several members of Radiant’s channel sales team have recently dedicated some of their time spent on the road visiting customers to filming interviews with restaurant employees about their experiences and perceptions of Radiant’s restaurant technology solution. While many of these employees share various accolades about Aloha and how it makes their jobs easier to perform, one common theme that has surfaced in each interview is how quickly and easily employees can learn how to operate the system.

While some comment that it took them just a couple days to figure out Aloha’s technology on their own, many restaurants today have also created POS training programs that take advantage of the unique training capabilities built into the Aloha software. Scott Morgan, director of information technology at Mama Fu’s Franchise Group was recently published in Hospitality Technology magazine for the success his company has seen with their employee training program for Aloha POS. Here are a few of Morgan’s tips on how Mama Fu’s takes advantage of Aloha’s built-in training features.

• Practice makes perfect. Mama Fu’s lets employees practice entering orders on the point of sale using Aloha’s training mode so that they can become familiar with all aspects of the system without affecting operations.

• User-friendly interfaces are key. The simplicity of Aloha’s user interface is easy for management staff to configure and employees to operate. While staff can easily navigate the system to enter orders, modifiers and customer payments, Mama Fu’s also utilizes Aloha’s ability to display menu item recipes and photos, which allow employees to learn the restaurant’s menu and the ingredients in dishes faster.

• Update menu modifiers. Aloha’s POS technology gives restaurant operators the ability to create modifiers for all menu items. These modifiers become a guide to employees to help them learn what ingredients are in each item that can be removed or put on the side. Taking the time to create modifiers for all items not only helps employees navigate the point of sale faster, but it also helps them learn the restaurant’s menu quickly.

• Learn the capabilities of your POS system. Mama Fu’s has been able to create a successful POS training program that is consistent across all if its locations simply by learning about and taking advantage of the training features offered within the Aloha technology.