Radiant Systems – BECPOS provider.

Radiant Systems, Inc. RADS today announced a new agreement with the NFL’s Jacksonville Jaguars to implement the Quest Venue Management software and hardware in the concession stands and restaurants of EverBank Field in addition to deploying the CounterPoint retail point-of-sale (POS) system for its retail operations.

“Customer satisfaction, speed of service and connecting with our ticketholders were top of mind when looking for a new technology provider,” said Bruce Swindell, executive director of information technology for the Jacksonville Jaguars. “Radiant’s innovative stadium and retail solutions enable us to provide the ultimate fan experience from the moment ticketholders first step into our stadium.”

Prior to the 2010-2011 season, the Jaguars will outfit EverBank Field with Radiant’s Quest POS software and hardware, including the wireless POS solution, within its standard and premium concessions and its three restaurants. In addition to implementing the Quest Venue Management solution, the Jaguars will also outfit Radiant P1515 and P1560 wireless terminals running CounterPoint retail POS software within its retail and souvenir operations. Using Radiant’s technology, the Jaguars will deliver faster and more convenient service and innovative payment methods, such as loaded ticket functionality. This feature gives fans the ability to pre-load dollar amounts onto their admission tickets to use for food and beverage purchases during games. Radiant’s retail product suite will also help maximize customer satisfaction and loyalty by serving customers quickly and ensuring that popular items are always in stock through its inventory tracking capabilities. By selecting a single technology provider for all of its retail and concession operations, the team can rely on one vendor to ensure that its technology is running smoothly and efficiently at all times.

“We are proud to be able to provide the Jaguars with innovative POS technology that will help them achieve their goal of better serving customers and driving fan loyalty,” said David Griffin, vice president of the retail, sports and entertainment division at Radiant Systems. “Radiant is excited to work with the Jaguars, their partners and their fans to deliver one of the best fan experiences in sports.”